silentworks

You should check and see whay your database is unhealthy. Take a look at the logs to see if there are any errors and do you have any warning of exhausting any of your quotas?

This is a user helping user platform and not regularly monitored by the Supabase staff.

Have you checked the dashboard to see the status of your project?

You will need to contact Supabase support to help with this as only them can delete orphaned files. https://supabase.com/dashboard/support/new

Do not delete files directly using SQL as this leaves you with orphaned files. What message are you getting when you try to delete them via the API? please post a screenshot of the message here.

Everything should be back to normal now, this probably happened during the time there was an outage.

It means that the account you are using already has 2 free projects. It's 2 free projects per account not per organisation.

It's $10 extra per project in the pro organisation. You can move one of the projects in the pro organisation to a free organisation and not have to pay for that as long as it's within your 2 free projects limit.

I wouldn't know the direct answer to that, you would have to maybe ask Supabase support themselves.

Every production system has problems at times, especially as they grow larger. Staging area won't ever catch all issues as production. This one was also resolved quite quickly as they found the issue right away.

I don't understand this question

That would be due to the management API being down, but it should be back up since the dashboard also uses that

Yeah It's working again here for me too

Consolidate to this thread https://discord.com/channels/839993398554656828/1478696287930024077

https://status.supabase.com/incidents/m52hrr7th0mj

The dashboard is down

I just got kicked out of the dashboard

Yes the dashboard is down, not the api you use in your app though

https://supabase.com/docs/guides/platform/project-transfer

Are you signed in as the user who has the **Pro organisation**? As only that user will be able to transfer to the Pro organisation.

You can also try restarting your instance as this sometime fix migrations that failed to run which sometimes results in missing tables.

Which system stated invalid? are you referring to supabase.com/dashboard or your own application using supabase.co?

Are you based in India? as the India connectivity issue only affects certain India ISPs.

You can do `supabase stop --no-backup` which should delete old data and the do `supabase start` again

I'd suggest you try it again in a new directory and see if you get the same results. The screen recording I shared was from a fresh install and you can see I didn't run into the issue you had.

Was this a fresh install of the CLI version you mentioned above on a project directory that you've never used the CLI in before?

The CLI doesn't do automatic updates.

You are using an old version of the library that didn't support that. You should upgrade to the latest version of the library which is 2.28.0 at the time of writing this.

Something on your Windows machine is blocking access then. Are you sure Windows Defender is turned off? also try with a VPN enabled on that Windows machine and see if it works.

Support is the only ones who can help with this. How long ago did you submit your support ticket?

Have you deleted files from the storage before? If yes what method did you use to delete them?

I've just tried this and cannot replicate this issue, so there is either a step missing or you changed some permission along the way.

What was the one you sent two weeks ago in regards to?

I can't replicate this issue. Please provide step by step instructions on how to get to this error.

You would need to show the error you are getting in order for anyone to be able to help here.

What version of the CLI are you using?

You don't need to provide project ref here as we are not Supabase support. You should however provide more details like what code you are calling and the full error you are getting inside of the Auth logs inside of the Supabase dashboard.

https://supabase.com/pricing

You just change the organisation to a paid one. Just note that you will be charged for all projects within that organisation. So in order to keep your free projects too I would suggest you create another organisation and move your free projects there before upgrading to a paid plan.

Happy to hear you got it resolved.

Yes that's correct

Restart your project and see if it resolves it. Maybe you've exceeded your quota or one of your services is having trouble (which restart normally fixes).

On the project dashboard it's at the top right

You can provide that feedback to Supabase. https://github.com/orgs/supabase/discussions/categories/feature-requests

You will need to provide more detail than this. What does your project status looks like?

What version of the CLI are you using? and did you do a `supabase stop` then `supabase start` when you added the path to the templates?

Something must have not been setup correctly.

Did you create the directory inside of the `supabase` directory?

Did you read my message above about hijack other posts? It is also stated in the Post Guidelines https://discord.com/channels/839993398554656828/1381261799281786932/1458154821503815792. You should create your own post along with what issue you are having.

You should open a support ticket with Supabase https://supabase.com/dashboard/support/new. Also please don't hijack other posts.